Privacy Policy

WHO WE ARE

PREJOY FASHION HOUSE is the trading name of PJ PREJOY FASHION HOUSE LIMITED, company number 15860307.

For privacy questions, contact:

admin@prejoyfashion.uk

INFORMATION WE MAY COLLECT

Depending on how you use the website, we may collect information such as:

- name - email address - telephone number - billing and delivery information - account information - order information - payment-related transaction information - correspondence and enquiries - preferences and information you voluntarily provide - technical information about your device and browser - website usage information - cookie and similar technology information where applicable

We do not need customers to provide more information than is reasonably necessary for the relevant service.

HOW WE USE INFORMATION

We may use personal information to:

- process and fulfil orders - provide customer service - manage customer accounts - communicate about orders and enquiries - process payments - arrange delivery - manage returns, cancellations and refunds - prevent fraud and protect website security - maintain and improve the website - respond to enquiries - maintain business records - comply with legal and regulatory obligations - send marketing communications where legally permitted and where appropriate consent or another lawful basis exists

LEGAL BASES

Depending on the circumstances, we may process personal information because:

- it is necessary to perform a contract with you; - it is necessary to take steps at your request before entering into a contract; - we have a legitimate interest that is not overridden by your rights; - we have a legal obligation; or - you have provided consent where consent is required.

PAYMENTS

Payments are processed through the payment methods made available at checkout.

We do not intend to store complete payment card details on our own systems where those details are handled by the relevant payment provider.

Payment providers may process personal information under their own privacy policies and terms.

CUSTOMER ACCOUNTS

If you create an account, we may process information required to create and maintain the account, authenticate you, manage your profile, maintain your orders and provide account-related services.

ORDER INFORMATION

We retain information relating to purchases and transactions for legitimate business, accounting, customer-service, fraud-prevention and legal purposes.

SHARING INFORMATION

We may share relevant information with service providers where necessary to operate the website or fulfil your request, including:

- payment providers - hosting and technology providers - email and communications providers - delivery and logistics providers - professional advisers - fraud-prevention or security providers - legal or regulatory authorities where required

We do not sell personal information as a business model.

INTERNATIONAL TRANSFERS

Some service providers may process information outside the UK or Nigeria.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data-protection law.

DATA SECURITY

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, security, dispute-resolution and regulatory requirements.

YOUR RIGHTS

Depending on applicable law, you may have rights concerning your personal information, including rights to:

- request access to personal information; - request correction of inaccurate information; - request deletion where applicable; - request restriction of processing where applicable; - object to certain processing; - withdraw consent where processing is based on consent; - request data portability where applicable; - complain to an appropriate data-protection authority.

To exercise applicable rights, contact:

admin@prejoyfashion.uk

MARKETING

Where marketing communications are sent on the basis of consent, you may withdraw that consent at any time.

You may also use the unsubscribe mechanism included in marketing communications where available.

CHILDREN

The website is not specifically directed at children.

We do not knowingly seek to collect personal information from children where doing so is unlawful.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our processing activities, technology, services or legal obligations change.

The latest version will be published on this website.

CONTACT

Privacy enquiries:

admin@prejoyfashion.uk