Terms & Conditions

INTRODUCTION

These Terms & Conditions govern your use of the PREJOY FASHION HOUSE website and purchases made through the website.

PREJOY FASHION HOUSE is the trading name of PJ PREJOY FASHION HOUSE LIMITED, company number 15860307.

By using this website, you agree to comply with these Terms & Conditions. If you do not agree with them, please do not use the website.

ABOUT OUR PRODUCTS

We offer fashion products and related services through PREJOY FASHION HOUSE.

Product descriptions, images, colours, measurements and other information are provided to help customers make informed purchasing decisions. We aim to ensure that website information is accurate and up to date, but minor variations may occur, particularly in colour or appearance due to photography, lighting and individual screen settings.

Where a product is made to a customer's specific requirements, the agreed specifications will apply.

PRODUCT AVAILABILITY

All products are subject to availability.

Adding a product to a shopping bag does not guarantee that the product will remain available until checkout is completed.

We reserve the right to correct obvious pricing, description or availability errors before an order is accepted.

ORDERS

When you place an order, you are making an offer to purchase the selected products.

An order confirmation may be sent to the email address provided at checkout.

An order is not considered finally accepted until PREJOY FASHION HOUSE has accepted the order and confirmed it in accordance with the website's ordering process.

We reserve the right to decline or cancel an order where there is a genuine reason, including suspected fraud, obvious pricing errors, product unavailability or an inability to fulfil the order.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

PRICES

Prices displayed on the website are shown in the applicable currency displayed during shopping and checkout.

Any applicable delivery charges or other charges will be shown before the customer completes the purchase.

We reserve the right to correct obvious pricing errors.

PAYMENT

The payment methods available to customers are those displayed at checkout at the time of purchase.

PREJOY FASHION HOUSE does not represent that every payment method will always be available.

A payment method may be temporarily unavailable or may be withdrawn or changed.

DELIVERY

Delivery options, estimated delivery times and applicable charges will be displayed during the ordering process where available.

Customers are responsible for providing accurate delivery information.

Delivery times may be affected by circumstances outside our reasonable control, including courier delays, customs procedures, weather, public holidays and other events beyond our control.

If a delivery date has been specifically agreed with the customer, that agreed date will apply subject to applicable law.

INTERNATIONAL ORDERS

Where PREJOY FASHION HOUSE accepts an international order, the customer is responsible for providing accurate delivery and contact information.

Any applicable customs duties, import taxes or charges imposed by the destination country may be payable by the customer unless expressly stated otherwise at checkout.

Customers should check applicable import requirements before placing an international order.

BESPOKE AND CUSTOM PRODUCTS

Bespoke or customised products are made according to specifications agreed with the customer.

Because customised products are made specifically for an individual customer, cancellation and return rights may differ from those applying to standard products, subject always to the customer's statutory rights.

Any bespoke specifications, measurements, pricing, production times and cancellation terms agreed with the customer will form part of the applicable contract.

INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its content, including text, branding, logos, graphics, photography, videos, designs and other materials, belong to PREJOY FASHION HOUSE or are used with permission.

You must not reproduce, modify, distribute, sell, publish or commercially exploit website content without appropriate permission.

WEBSITE USE

You agree not to misuse the website, interfere with its operation, attempt to gain unauthorised access, introduce malicious software, or use the website for fraudulent or unlawful purposes.

We may restrict or suspend access where reasonably necessary to protect the website, our customers or our business.

THIRD-PARTY SERVICES

The website may use third-party services such as payment providers, hosting providers, delivery services, analytics providers, communication services or social media services.

Those services may have their own terms and privacy policies.

Nothing in these Terms & Conditions removes or limits rights that cannot legally be excluded.

LIMITATION OF LIABILITY

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions affects your statutory consumer rights.

Subject to applicable law, PREJOY FASHION HOUSE will not be responsible for losses that could not reasonably have been anticipated at the time the contract was formed or for matters outside our reasonable control.

EVENTS OUTSIDE OUR CONTROL

We will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, severe weather, public emergencies, strikes, transport disruption, internet or telecommunications failures, government action or other comparable events.

CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

The version applicable to an order will be the version in force when the relevant contract is formed, unless a change is required by law.

CONTACT

For questions about these Terms & Conditions, contact:

admin@prejoyfashion.uk